First things first, what do we do and how can we help you?
Epic Event Hire is an award-winning Wedding and Venue Decoration business, and one of the Best Rated Entertainment Companies in East Anglia.
We cover all aspects of Venue Decoration from Creative Lighting, Hanging Lanterns, Draping, and Light Up Letters to Chair Covers, Table Centrepieces, Backdrops, and other Event Hire items.
So, in answer to how do we help you; with over 20 years of experience, you can be confident that your event is in safe hands and simply enjoy it!
How do I work with you?
Everything we offer can be found on our website epiceventhire.co.uk
Secure your date, with a low booking fee of just £50. A contract will be issued for peace of mind.
The final balance is payable 14 days before your event and we are happy to accept installments, as long as the final payment is made 14 days before the date of your event.
No obligation, consultation appointments are available
You can amend your booking up to 14 days before your event, subject to availability. No additional fees are required to secure additional items.
When should I get in touch with you?
Once you have your date, venue, and idea of the services and items you are looking to hire, drop us an email at email@example.com. We’ll then check availability and confirm pricing. Once you let us know you’re ready to proceed with your booking, we will send you the booking link and payment details. Once your £50 booking fee is received, we confirm your booking by sending a copy of your contract to check and sign. Any time you make any changes to your booking, we will resend the updated contract for you to view and check.
Do I need a consultation appointment?
Not always! Our face to face consultation appointments do fill up very quickly and if you need one we will always do our best to accommodate you. However, many enquiries can be answered via email, particularly where you only require a few items or services and already have a clear idea of what you want. We also now have the option to book a 'discovery call' with us, an ideal way to chat with us and decide if we are the right fit for you, or in place of an in-person consultation if you are unable to travel to us.
What should I do in preparation for my consultation?
To get the most out of your consultation, please come along with the following information:
Event date and venue confirmed
Your colour scheme and theme
Mood board/inspiration pics
View our website epiceventhire.co.uk and make a list of items/services you are interested in. (Don’t forget to bring the list with you!)
Any restrictions that apply to your venue that you think we may need to be aware of
Your venue terms around set-up and take-down times for your event
When should I book my consultation?
If you decide a consultation would be beneficial to you, then we recommend that you book it sooner rather than later, to avoid disappointment. However, please ensure that you have ticked all the preparation points above.
We’re already booked with you, but want to discuss our booking. Should we book a consultation?
We recommend that you firstly email us with your queries. Many elements of your booking can be discussed easily and confirmed over email, but if not, then a face to face consultation would be the next step.
How do I book a consultation appointment?
Simply follow this link to book: https://www.epiceventhire.co.uk/book-online for to book a consultation at our unit or a discovery call.
How does your DJ hire work?
Our evening disco and DJ hire includes travel, set-up, up to 5 hours disco and DJ with lighting, and appropriate insurances.
We have an online planner for you to complete with music choices, timings, and other relevant event information which the DJ will work to on the day. We'll send you the link to this planner, approx a month before your event. There’s no rush for it to be sent back, a couple of weeks before your event is fine. We always advise that you take your time, ensuring all fields are correctly filled out.
There are no hidden extra costs unless you require an early setup or hire of any additional items we have on offer.
I can’t see the answer to my question …
We hope you’ve found the information above helpful, but if you still have unanswered questions or are looking for hire items or services that you can’t find on our website, then drop us an email: firstname.lastname@example.org. If we can help, we will!
Please be aware that we do our best to reply within 2 business days, although this can take longer during peak times and we thank you in advance for your patience.